We teach, and we buy in
We run classes with our own instructors, in lab environments we built and maintain, using courseware we wrote. That has been the business for four decades. Alongside, we partner with organizations that specialize in curriculum we do not teach, and sell seats in their classes, at a published price, on one schedule.
Both halves matter. A pure reseller has no instructors and cannot build you anything. A single training center that claims to be excellent at Red Hat and PMP and Power BI and CompTIA is usually thin in three of those four, and cancels half of them for low enrollment. Doing both is how you get depth in the subjects that need it, coverage in the ones that do not, and a date that actually runs.
Custom training
This is the part a catalog cannot do. Most training fails not because the instructor was poor but because the class was written for a general audience and your team is not one. We build courses around what your people actually run: your Azure tenancy, your ticketing process, your compliance obligations, the three legacy systems nobody wants to talk about.
That can mean a standard course reworked to use your data and your scenarios, or something written from nothing. We have done both, including for state agencies with requirements that no off-the-shelf class was ever going to satisfy.
Tell us the gap rather than the course title. Often the class you were about to book is not the one that fixes it.
Private cohorts
Anything in the catalog can run privately, on your dates, at your site or delivered live online. Past about four people it usually works out cheaper per seat than public dates, and the instructor can answer questions about your environment instead of a generic one.
Why there is always a date
The usual problem with instructor-led training is not price or quality. It is that you need four people trained by March, the only class runs on a date nobody can make, and three weeks later it cancels for low enrollment anyway.
That happens because a single training center has to fill its own room. Ours included. Some subjects we teach every month without thinking about it; others come round twice a year and enrollment is a coin flip.
So for those subjects we work with other training organizations doing the same job we are, and they work with us. Between us the calendar is deep enough that a date exists whether or not any one of us could have filled a room alone. That is the whole reason we can mark most dates guaranteed to run rather than hedging with “subject to minimum enrollment” and hoping.
What you see on the schedule is what will run. If a date is marked guaranteed, it goes ahead whether two people book or twelve.
What we will not pretend
We do not teach every class in the catalog and we will not tell you we do. When you book a seat in a partner class, we confirm it with whoever is delivering before we take your money. That is why card payments are authorized rather than charged at checkout, and why you occasionally hear from us with an alternative date rather than an instant confirmation.
It also means we have no reason to steer you toward a class because it suits our schedule. If the honest answer is that somebody else teaches it better, that is the one we will book.
Purchase orders and government cards
Both work here. Plenty of agency buyers put a seat or two straight onto a purchase card, and that is the fastest way through if your spend is under whatever threshold your office runs. Above it, or when procurement wants a paper trail either way, choose the invoice option at checkout and add a PO number if you have one. We hold the seat while it is processed. Terms are net 30.
W-9 and supplier registration forms are available on request, and we have filled in more of them than we care to count. If your agency needs us in a particular system before it can raise the order, tell us early rather than after you have picked a date.
If we do not carry it
Tell us anyway. Sourcing a class we do not list, or writing one that does not exist yet, is normal work here rather than a favor. If you have eight people who all need the same thing and nobody teaches exactly that, say so.