Classes Leadership & Professional Development
Problem Solving and Decision Making
- 1 days
- 2 upcoming dates
- 2 guaranteed to run
- May qualify for CEU/PDU credit
Upcoming dates
All times shown in the class's own timezone. 2 of 2 are guaranteed to run, meaning they go ahead regardless of enrollment.
| Dates | Starts | Where | Status | Seat | Book |
|---|---|---|---|---|---|
| Tue, Oct 27 | 8:30 AM to 6:00 PM CDT | Live virtual | GUARANTEED | $795 | |
| Tue, Dec 8 | 8:30 AM to 6:00 PM CST | Live virtual | GUARANTEED | $795 |
About this class
Understanding how to quickly address problems and bring your project team to a consensus is a crucial skill for Project Managers if they want to stay ahead of the curve. This course will help you unlock the key principles necessary to keep your projects moving forward.
This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Strategic and Business Management segment (8 PDUs) of the PMI Talent Triangle for PMP credential holders.
What you'll be able to do
Understand the similarities between problem solving and decision making
Understand the differences between problem solving and decision making
Learn a variety of leading frameworks used to inform decision making
Conduct exercises to practice each of the seven-steps of the problem-solving process
Course outline
1- Defining decision making
- Understanding Decision-Making and How it Happens
- Why People Do or Don’t Make Decisions
- Ways to Make Decisions
2- Defining problem solving
- Understanding Problem Solving
- Divergent and Convergent Thinking
- Eight Disciplines of Problem Solving
- Systematic Inventive Thinking (SIT)
3- Learn the Seven-Step Problem Solving Process
- Problem Definition
- Decision to Act on a Problem
- Define Problem Solving Scope
- Finding Root Cause
- Prioritizing Root Cause Correction
- Prioritizing Root Cause Correction
- Select a Solution
Who this is for
This course is for any project manager looking to grow in their career by developing leadership and business acumen competencies in addition to their core project management skills.
How reserving works. Your card is authorized, not charged. We confirm the seat with the training center, usually within one business day, and take payment only once it is held. If the class turns out to be full we release the authorization and you are not charged.
Request a quote
Tell us how many people and roughly when. We'll come back with dates, seat price, and a total by the end of the next business day.