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About this class

Poor quality costs businesses an estimated 15-20% of annual revenue. The ISO 9001 Lead Implementer Training Course empowers professionals to reduce that cost through structured quality management. This five-day PECB course equips you to establish, operate, and improve a Quality Management System (QMS) aligned with ISO 9001 requirements.

You’ll learn how to manage quality across the organization, address risks and opportunities, and use process-based thinking to drive consistency. The course also emphasizes the role of leadership, the importance of customer focus, and how to foster a culture that supports continual improvement.

By applying PECB’s IMS2 Methodology, you’ll be able to guide the implementation process from initiation through audit readiness. Upon successfully passing the included exam, you may apply for the internationally recognized PECB Certified ISO 9001 Lead Implementer credential.

Certification and examination fees are included in the price of the training course.

What you'll be able to do

After completing the ISO 9001 Lead Implementer Training Course, you will be able to:

Explain core QMS concepts, principles, and ISO 9001 terminology
Interpret ISO 9001 requirements from an implementer’s point of view
Use PECB’s IMS2 Methodology to lead a structured QMS implementation
Support the ongoing operation and improvement of a QMS
Prepare an organization for successful third-party certification

Course outline

Module 1: Introduction to ISO 9001 and the Initiation of a QMS Implementation

Course structure, objectives, and certification process
Overview of ISO, management systems, and the ISO 9000 family
Introduction to quality management principles and ISO 9001 requirements
Initiating the QMS project and implementation plan
Leadership and commitment, establishing the quality policy
Defining roles, responsibilities, and authorities

Module 2: Implementation Plan of a QMS

Analyzing organizational context and determining QMS scope
Identifying risks and opportunities
Setting quality objectives and managing organizational change
Determining and allocating necessary resources
Developing employee competence and support for the QMS

Module 3: Implementation of a QMS

Promoting awareness and establishing communication channels
Managing documented information
Defining product and service requirements
Planning and controlling design and development
Managing outsourced processes and service delivery
Establishing monitoring, measurement, analysis, and evaluation systems

Module 4: QMS Evaluation, Improvement, and Certification Preparation

Conducting internal audits and management reviews
Addressing nonconformities and corrective actions
Driving continual improvement activities
Preparing for third-party certification
Closing the training course

Module 5: Certification Exam

Final review and exam administration
Apply for the PECB Certified ISO 9001 Lead Implementer credential

Before you attend

Basic understanding of ISO management system standards
Familiarity with ISO 9001
Knowledge of management system implementation principles
Understanding of project management frameworks such as PRINCE2 is helpful

Who this is for

Personnel responsible for maintaining and improving the quality of the products and services of the organization Personnel responsible for meeting customer requirements Consultants, advisors, professionals wishing to obtain in-depth knowledge of ISO 9001 requirements for a QMS Professionals wishing to acquaint themselves with PECB’s IMS2 Methodology for implementing a QMS Individuals responsible for maintaining the conformity of QMS to ISO 9001 requirements Members of QMS implementation and operation teams Individuals aspiring to pursue a career in quality management