Classes Leadership & Professional Development

Developing Interpersonal Skills

  • 1 days
  • 3 upcoming dates
  • 3 guaranteed to run
  • May qualify for CEU/PDU credit

Upcoming dates

All times shown in the class's own timezone. 3 of 3 are guaranteed to run, meaning they go ahead regardless of enrollment.

Dates Starts Where Status Seat Book
Wed, Sep 9 8:00 AM to 4:00 PM CDT Live virtual GUARANTEED $795
Wed, Oct 21 8:00 AM to 4:00 PM CDT Live virtual GUARANTEED $795
Wed, Dec 9 8:00 AM to 4:00 PM CST Live virtual GUARANTEED $795

About this class

The ability to work effectively with others is the hallmark of great team members and leaders. Without the ability to understand how your words and actions may be interpreted, you run the risk of sabotaging your team’s and organization’s goals, as well as your own professional development. As easy as it sounds, interacting with others in positive ways that promote great collaboration is not easy for many. A less stressful and more constructive and enjoyable approach to interpersonal interactions can be learned and will benefit everyone.

This workshop will prepare you for the interpersonal situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.

This course has been approved for 7 PDUs | 7 CDUs

What you'll be able to do

  • Understand the importance of interpersonal skills and what contributes to one’s ability
  • Practice five essential competencies for successfully interacting with others
  • Utilize multiple aspects of communicating to make interpersonal connections
  • Recognize different levels of conversation depth and how to navigate them
  • Challenge habits and reframe situations to build confidence for easier interpersonal interactions

Course outline

1. The Importance of Interpersonal Skills

  • Interpersonal skills assessment
  • Consider the whole person
  • IQ, EQ, and Personality

2. Interpersonal Competencies

  • Five essential competencies
  • Effective listening
  • Asking questions
  • Practicing empathy
  • Using words for clarity
  • Being composed

3. Communicating to Connect

  • Non-verbal communication
  • The Mehrabian Myth
  • Mirroring others
  • The signals you send

4. Getting Beyond Small Talk

  • Why small talk matters
  • The Conversation Ladder
  • Creating a spark

5. Building Confidence

  • Common interpersonal fears
  • Challenge your mindset
  • First impressions
  • Expanding your confidence circle

Who this is for

Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills will benefit from this course.

How reserving works. Your card is authorized, not charged. We confirm the seat with the training center, usually within one business day, and take payment only once it is held. If the class turns out to be full we release the authorization and you are not charged.

Request a quote

Tell us how many people and roughly when. We'll come back with dates, seat price, and a total by the end of the next business day.

Class Developing Interpersonal Skills

No obligation, and we don't add you to a mailing list.