Classes Business Analysis
Business Process Management Foundations
- 1 days
- 0 upcoming dates
- May qualify for CEU/PDU credit
Upcoming dates
No public dates scheduled right now
This class runs as a private cohort on dates that suit your team, at your site or delivered live online. Tell us roughly when and how many people, and we'll come back with dates and a total.
We can also add you to the notify list for the next public date, though private delivery is usually faster and works out better per seat once you're past four or five people.
Request private datesAbout this class
To maintain competitiveness in local and international markets, it is increasingly essential to formally manage your business processes. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding processes, the use and development of metrics to manage processes, and describes the roles needed to implement a business process management approach.
This course has been approved for 7 PDUs | 7 CDUs
What you'll be able to do
- Learn an industry-standard BPM approach
- Identify various models and modeling notations that can be used to help you analyze the process.
- Understand how to apply three basic design optimization principles in designing improved processes.
- Determine appropriate metrics for analyzing business processes that provide sufficient insights into process effectiveness.
- List various process management technologies that can be used to manage business processes.
Course outline
Business Process Management (BPM) Overview
- Terms and key concepts
- BPM life cycle & framework
- BPM critical success factors
- Core BPM Roles
Business Process Modeling
- Process modeling overview
- Benefits of modeling
- Common models
Business Process Analysis
- Analysis steps
- Tools & techniques to analyze processes
- Value-added vs waste in process
- Metrics and measures to analyze processes
Business Process Design
- Introduction to process design principles
- Process design principles
- Business process improvement
Business Process Transformation Mgmt.
- Process transformation
- Models and stages of change
- Overcoming resistance
- Transformation tips
Business Process Performance Mgmt.
- Case for monitoring processes
- Business intelligence
- BPM control plans
- Metrics vs. measures
Who this is for
The course is for anyone who needs to understand the basics of managing processes in their organization through a practical, easy-to-use framework. This course aligns with ABPMP®’s Guide to the BPM Common Body of Knowledge (BPM CBOK ®) and is part of the Business Process Management (BPM) certificate program.
How reserving works. Your card is authorized, not charged. We confirm the seat with the training center, usually within one business day, and take payment only once it is held. If the class turns out to be full we release the authorization and you are not charged.
Request a quote
Tell us how many people and roughly when. We'll come back with dates, seat price, and a total by the end of the next business day.