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This class runs as a private cohort on dates that suit your team, at your site or delivered live online. Tell us roughly when and how many people, and we'll come back with dates and a total.

We can also add you to the notify list for the next public date, though private delivery is usually faster and works out better per seat once you're past four or five people.

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About this class

Are you ready to confidently manage your organization’s Office 365 environment? With Office 365 powering productivity for over a million companies globally, demand is growing for IT professionals who can administer its services efficiently and securely.

In this hands-on course, you’ll learn how to plan, configure, and manage an Office 365 tenant, covering everything from user identities and directory synchronization to Exchange Online, SharePoint, Teams, and security compliance features. Taught using the E3 license model, the skills you gain will be applicable across most Microsoft 365 deployments.

This training is ideal for IT administrators looking to build or sharpen their Office 365 expertise in real-world scenarios, including hybrid environments and multi-service administration.

What you'll be able to do

By the end of the course, you’ll be able to plan, provision, configure, secure, and troubleshoot an Office 365 tenant and its core services. You’ll develop practical skills to manage user identities, deploy productivity tools, and ensure compliance across your Microsoft 365 ecosystem.

Plan and provision an Office 365 tenant
Manage users, groups, and roles
Deploy and configure Office 365 apps and services
Administer Exchange, SharePoint, and Teams
Implement Office 365 security and compliance features

Course outline

Module 1: Planning and Provisioning Office 365

Core Office 365 services and requirements
Creating a tenant and adding domains
Managing DNS and planning deployments
Lab: Provisioning Office 365

Module 2: Managing Users and Groups

User accounts, licenses, and authentication
Directory synchronization with Azure AD
PowerShell and admin roles
Lab: User and group management

Module 3: Deploying Tools and Applications

Network planning and the Office Configuration Tool
Centralized deployment of apps and add-ins
Lab: App and tool configuration

Module 4: Planning and Managing Exchange Online

Mailbox and mail flow configuration
Permissions and PowerShell management
Email protection setup
Lab: Exchange Online setup

Module 5: Planning and Managing SharePoint Online

Site collections and architecture
External sharing and admin controls
Lab: SharePoint Online management

Module 6: Planning and Managing Microsoft Teams

Teams integration with Office 365 services
Policies, guest access, and PowerShell management
Lab: Microsoft Teams configuration

Module 7: Managing Other Office 365 Services

Planner, Forms, Yammer, Viva, Sway, and more
Add-ins and user productivity tools
Lab: Managing auxiliary services

Module 8: Security and Compliance in Office 365

Defender Portal, Compliance Portal, Secure Score
MFA, Safe Attachments/Links, DLP, retention, sensitivity labels
Lab: Configure security and compliance

Module 9: Reporting, Monitoring and Troubleshooting

Monitor service health and troubleshoot issues
Directory sync, Exchange, Teams, SharePoint
Lab: End-to-end troubleshooting

Before you attend

Microsoft 365 Administration - Advanced (self-paced)

Who this is for

This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Teams, and Microsoft SharePoint.