How long is AI That Works: Critical Thinking for Smarter Workflows?

1 day of instructor-led training, delivered live online. Classes run during business hours in the timezone shown on each date.

When is the next AI That Works: Critical Thinking for Smarter Workflows class?

This course currently runs as a private cohort rather than on the public schedule. Tell us your dates and headcount and we will schedule it.

Is AI That Works: Critical Thinking for Smarter Workflows delivered online?

Yes. It runs live online with an instructor, not as a recording, so you can ask questions as you go. It can also be delivered privately at your site.

What are the prerequisites for AI That Works: Critical Thinking for Smarter Workflows?

No previous AI experience is required. To participate fully in the hands-on exercises, participants should: Have access to an AI tool approved by their organization or IT/compliance team. Complete the provided pre-work checklist before attending. Come prepared to identify a recurring work process or workflow they can examine and improve during the workshop. Because participants will work with AI tools during the course, they should follow their organization's policies regarding…

Can a government agency buy AI That Works: Critical Thinking for Smarter Workflows?

Yes. Purchase orders and government purchase cards are both accepted at checkout, and quotes can be formatted for a solicitation response. Terms are net 30 on invoiced orders.

What happens if I need to cancel AI That Works: Critical Thinking for Smarter Workflows?

Course fees are fully refundable with written notice at least ten business days before the class. Inside that window the fee is forfeited, though one free retake is available within six months of the class date.

AI That Works: Critical Thinking for Smarter Workflows

Q: How much does AI That Works: Critical Thinking for Smarter Workflows cost?

$795 per seat. That covers courseware and lab access. Exam vouchers are quoted separately. Volume pricing is available for teams, and a private cohort is usually cheaper per seat past about four people.

Upcoming dates

No public dates scheduled right now

This class runs as a private cohort on dates that suit your team, at your site or delivered live online. Tell us roughly when and how many people, and we'll come back with dates and a total.

Private delivery is usually faster and works out better per seat once you're past four or five people.

Request private dates

Or leave your details and we will email you the moment a public date is scheduled.

Email Name Seats Roughly when

One email when a date is set. Nothing else, and no list.

About this class

AI That Works: Critical Thinking for Smarter Workflows is not on the public schedule at the moment, and runs as a private cohort on dates you choose. Seats are $795 each over 1 day, courseware included. Tell us your dates and headcount and a quote comes back the same business day. Purchase orders welcome.

AI can accelerate your work, but speed alone does not guarantee better results. The real advantage comes from knowing where AI adds value, how to ask better questions, and when human judgment needs to take the lead.

This highly practical, full-day workshop brings critical thinking and AI-enabled workflow improvement together. Participants learn how to evaluate their current ways of working, identify appropriate opportunities for AI, create more effective prompts, critically evaluate AI-generated results, and redesign workflows with purposeful human review built in.

This course will earn you 7 PDUs

What you'll be able to do

Apply critical thinking to AI-assisted work using a structured approach to analysis, questioning, evaluation, and decision-making.
Identify opportunities for AI within existing workflows by mapping real processes, recognizing friction points, and determining where AI capabilities can add meaningful value.
Match AI capabilities to business needs by defining the question or problem before selecting how AI should be used.
Create more effective AI prompts using a five-part structure, Role, Task, Context, Format, and Constraints, grounded in disciplined inquiry rather than trial and error.
Evaluate AI-generated output critically for accuracy, relevance, completeness, logic, and risk before putting it to use.
Recognize human and AI-enabled bias, assumptions, and reasoning errors that can affect the quality of AI-supported decisions and work products.
Apply the LAB framework, Limitations, Assumptions, and Bias to establish meaningful human review checkpoints in AI-enabled workflows.
Use the COACHES characteristics of effective critical thinkers, with particular emphasis on Curiosity, Humility, and Objectivity, to support responsible AI use.
Redesign a real workflow with AI intentionally integrated, including clear human review points and measures of success.
Identify specific behaviors for improving personal and team AI use after the workshop.

Course outline

Course Introduction

Course overview
Learning objectives review

Modern Critical Thinking in the Age of AI

Thinking, critical thinking, and AI-assisted thinking
The opportunities and limitations of AI
Why AI fluency should not be confused with AI accuracy
Open-mindedness as a workflow skill

Understanding What AI Can (and Cannot) Do

Explore five practical AI capabilities commonly used in knowledge work
Exercise: Map your workflow with a critical thinking lens
Debrief: Identifying Patterns

Utilizing Analysis and Logic with AI as the Resource

Defining the problem before asking AI to solve it
Applying analysis and logic to AI-assisted work
Distinguishing a well-formed question from a poorly formed one
Identifying assumptions hidden inside prompts
Using follow-up questions to improve both AI output and human reasoning

Match the AI Capability and Define the Question

Determine how friction points help determine AI appropriateness
Exercise: Find where AI fits
Debrief: What information would AI need?

COACHES for Responsible AI Use

COACHES model for critical thinking and responsible AI use
- Curiosity
- Objectivity
- Active listening
- Contextualization
- Humility
- Emotional control
- Self-awareness

Prompt Structure: Turning Questions into Effective Prompts

How prompts actually work
Prompt structure in practice
Exercise: Write and test a real prompt
Debrief: Determining how to create valuable prompts

LAB: Limitations, Assumptions, and Bias

Human review is essential to responsible AI use
Understanding the LAB framework
AI fallacies in action

Redesign Your Workflow and Apply LAB

Exercise: Redesigning the original workflow using the LAB framework
Debrief: Share lessons learned - before, after, and what changed

From Smarter Workflows to Better AI Leadership

Utilizing the evaluative processes
Choosing a COACHES characteristic to strengthen

Course Closeout

Course Summary
Wrap-up

Before you attend

No previous AI experience is required.

To participate fully in the hands-on exercises, participants should:

Have access to an AI tool approved by their organization or IT/compliance team.
Complete the provided pre-work checklist before attending.
Come prepared to identify a recurring work process or workflow they can examine and improve during the workshop.

Because participants will work with AI tools during the course, they should follow their organization's policies regarding confidential, proprietary, personal, or otherwise sensitive information.

Who this is for

This workshop is designed for mid-level leaders, team leads, and knowledge workers who perform operational work themselves and/or influence how their teams use AI. It is particularly valuable for professionals who want to move beyond experimenting with AI and develop a more disciplined approach to deciding where to use it, how to use it, and how to evaluate the results.