How much does ITIL® (Version 5) Strategy Certification Training cost?

$2,385 per seat. That covers courseware and lab access. Exam vouchers are quoted separately. Volume pricing is available for teams, and a private cohort is usually cheaper per seat past about four people.

How long is ITIL® (Version 5) Strategy Certification Training?

3 days of instructor-led training, delivered live online. Classes run during business hours in the timezone shown on each date.

When is the next ITIL® (Version 5) Strategy Certification Training class?

This course currently runs as a private cohort rather than on the public schedule. Tell us your dates and headcount and we will schedule it.

Is ITIL® (Version 5) Strategy Certification Training delivered online?

Yes. It runs live online with an instructor, not as a recording, so you can ask questions as you go. It can also be delivered privately at your site.

Can a government agency buy ITIL® (Version 5) Strategy Certification Training?

Yes. Purchase orders and government purchase cards are both accepted at checkout, and quotes can be formatted for a solicitation response. Terms are net 30 on invoiced orders.

What happens if I need to cancel ITIL® (Version 5) Strategy Certification Training?

Course fees are fully refundable with written notice at least ten business days before the class. Inside that window the fee is forfeited, though one free retake is available within six months of the class date.

ITIL® (Version 5) Strategy Certification Training | 3-day class

Upcoming dates

No public dates scheduled right now

This class runs as a private cohort on dates that suit your team, at your site or delivered live online. Tell us roughly when and how many people, and we'll come back with dates and a total.

Private delivery is usually faster and works out better per seat once you're past four or five people.

Request private dates

Or leave your details and we will email you the moment a public date is scheduled.

Email Name Seats Roughly when

One email when a date is set. Nothing else, and no list.

About this class

ITIL® (Version 5) Strategy Certification Training is not on the public schedule at the moment, and runs as a private cohort on dates you choose. Seats are $2,385 each over 3 days, courseware included. Tell us your dates and headcount and a quote comes back the same business day. Purchase orders welcome.

This module equips candidates to act with clarity and confidence by aligning technology investments with business strategy and outcomes, in line with ITIL® guidance. It helps ensure that digital products and services deliver measurable value while embedding a culture of trust, agility, and continual value co-creation in a rapidly evolving environment.

Add the Membership above and receive these additional benefits:

1-year PeopleCert membership + Subscription
1 Free Exam Retake

What you'll be able to do

Ensure strategic capabilities are fit for purpose and support the organization’s vision and mission.
Formalize and develop existing strategic capabilities with clearer governance and communication.
Improve the performance of key parts of the Service Value System (SVS), particularly governance, while considering all four dimensions of service management.
Provide clarity and confidence to make balanced, sustainable decisions while maintaining focus on purpose and values.

Course outline

Module 1: Key ITIL® terms and definitions

1.1 Key concepts of ITIL®
1.2 Key concepts of ITIL® Strategy
1.3 Strategy across the ITIL® Four Dimensions

Module 2: The ITIL® Strategy Management Model

2.1 Introduction to the ITIL® Strategy Management Model
2.2 Strategy development
2.3 Strategy implementation
2.4 Sustainable strategy management

Module 3: Strategic capabilities

3.1 Leadership
3.2 Communication
3.3 Innovation
3.4 AI governance
3.5 Organizational Change Management (OCM)
3.6 Digital ethics
3.7 Complexity thinking
3.8 Portfolio management
3.9 Risk management
3.10 Sustainability

Module 4: ITIL® and other frameworks

4.1 ITIL® and DevOps
4.2 ITIL® and PRINCE2

Before you attend

Participants must hold ITIL 4 Foundation or ITIL (Version 5) Foundation certification

Who this is for

Leaders with strategic responsibility at all levels of the organization. Professionals with tactical responsibility for implementing strategy. Professionals with operational responsibility for supporting strategic objectives.