How much does Atlassian Service Request Management Essentials cost?

$495 per seat. That covers courseware and lab access. Exam vouchers are quoted separately. Volume pricing is available for teams, and a private cohort is usually cheaper per seat past about four people.

How long is Atlassian Service Request Management Essentials?

0.5 days of instructor-led training, delivered live online. Classes run during business hours in the timezone shown on each date.

When is the next Atlassian Service Request Management Essentials class?

This course currently runs as a private cohort rather than on the public schedule. Tell us your dates and headcount and we will schedule it.

Is Atlassian Service Request Management Essentials delivered online?

Yes. It runs live online with an instructor, not as a recording, so you can ask questions as you go. It can also be delivered privately at your site.

Can a government agency buy Atlassian Service Request Management Essentials?

Yes. Purchase orders and government purchase cards are both accepted at checkout, and quotes can be formatted for a solicitation response. Terms are net 30 on invoiced orders.

What happens if I need to cancel Atlassian Service Request Management Essentials?

Course fees are fully refundable with written notice at least ten business days before the class. Inside that window the fee is forfeited, though one free retake is available within six months of the class date.

Atlassian Service Request Management Essentials | 0.5-day class

Upcoming dates

No public dates scheduled right now

This class runs as a private cohort on dates that suit your team, at your site or delivered live online. Tell us roughly when and how many people, and we'll come back with dates and a total.

Private delivery is usually faster and works out better per seat once you're past four or five people.

Request private dates

Or leave your details and we will email you the moment a public date is scheduled.

Email Name Seats Roughly when

One email when a date is set. Nothing else, and no list.

About this class

Atlassian Service Request Management Essentials is not on the public schedule at the moment, and runs as a private cohort on dates you choose. Seats are $495 each over 0.5 days, courseware included. Tell us your dates and headcount and a quote comes back the same business day. Purchase orders welcome.

An expert instructor will teach your team how to set up and configure Jira Service Management for the ITSM practice of service request management. Your team will experience hands-on learning with Assets for asset management and Confluence for knowledge management. You’ll cover both IT and business use cases, incorporating enterprise service management practices.

What you'll be able to do

Create a service project
Set up a knowledge base for customer self-service
Run and interpret Jira Service Management reports to gain insight and make improvements

Course outline

Create a service project
Set up a knowledge base for customer self-service
Run and interpret Jira Service Management reports to gain insight and make improvements

Who this is for

Jira Service Management project admins Service request management team lead

Request a quote

Tell us how many people and roughly when. We'll come back with dates, seat price, and a total by the end of the next business day.