How much does Conducting Root Cause Analysis (RCA) cost?

$795 per seat. That covers courseware and lab access. Exam vouchers are quoted separately. Volume pricing is available for teams, and a private cohort is usually cheaper per seat past about four people.

How long is Conducting Root Cause Analysis (RCA)?

1 day of instructor-led training, delivered live online. Classes run during business hours in the timezone shown on each date.

When is the next Conducting Root Cause Analysis (RCA) class?

The next scheduled date is Fri, Oct 9. There is 1 upcoming date in total, 1 of which is guaranteed to run regardless of enrollment.

Is Conducting Root Cause Analysis (RCA) delivered online?

Yes. It runs live online with an instructor, not as a recording, so you can ask questions as you go. It can also be delivered privately at your site.

Can a government agency buy Conducting Root Cause Analysis (RCA)?

Yes. Purchase orders and government purchase cards are both accepted at checkout, and quotes can be formatted for a solicitation response. Terms are net 30 on invoiced orders.

What happens if I need to cancel Conducting Root Cause Analysis (RCA)?

Course fees are fully refundable with written notice at least ten business days before the class. Inside that window the fee is forfeited, though one free retake is available within six months of the class date.

Conducting Root Cause Analysis (RCA) | 1-day class

Upcoming dates

All times shown in the class's own timezone. 1 of 1 are guaranteed to run, meaning they go ahead regardless of enrollment.

Dates	Starts	Where	Status	Seat	Book
Fri, Oct 9	8:00 AM to 4:00 PM CDT	Live virtual	GUARANTEED	$795

About this class

We have 1 scheduled date of Conducting Root Cause Analysis (RCA), starting Fri, Oct 9. It is guaranteed to run regardless of enrollment. Seats are $795 each over 1 day, courseware included. Book online with a card, or send a purchase order and we will invoice on net 30 terms.

Recurring problems are rarely solved by quick fixes. Effective Root Cause Analysis uses a structured, evidence-based approach to identify why problems occur before deciding how to solve them. In this course, you’ll learn how to frame problems, gather and analyze evidence, distinguish correlation from causation, apply practical analysis techniques, validate potential root causes, and recommend corrective actions. You’ll leave with a repeatable investigation framework that helps solve problems more effectively and prevent them from recurring.

Learn a practical, evidence-based approach to investigating recurring problems. Through hands-on exercises and a case study, you’ll frame problems, gather evidence, prioritize investigations, identify and validate root causes, and recommend corrective actions that address the true causes, not just the symptoms.

This course has been approved for 7 PDUs | 7 CDUs.

Private classes are available. We can tailor the training to your team’s schedule, address your organization’s challenges, and even incorporate your templates, saving you time and money. You can also add or remove topics to better align with your goals. Contact us to learn more.

What you'll be able to do

Explain the purpose of Root Cause Analysis and when to use it.
Define the problem and gather evidence to identify symptoms, contributing factors, and root causes.
Apply Root Cause Analysis techniques to identify, analyze, and validate potential causes.
Evaluate evidence and validate the most likely root cause(s).
Develop recommendations that address validated root causes and prevent recurrence.
Communicate RCA findings and recommendations to support informed decision-making.

Course outline

RCA & the Investigative Mindset

Key RCA terms & concepts
Why most RCA efforts fail
When to conduct RCA
An investigative RCA framework
Common root cause techniques
RCA benefits & challenges
Activity: When to conduct an RCA

Frame the Problem

Define the right problem to solve
Tips to defining the problem
How to frame a good problem statement
Activity: Frame the problem

Gather Relevant Data

Gather the evidence
Where to find the evidence
How to gather the evidence
Activity: Identify needed evidence
RCA technique (Pareto Chart)
Activity: Use the Pareto principle to prioritize investigation

Analyze the Evidence

Identify potential causal factors
Analyze the evidence
Areas to explore for potential causes
Choosing the right analysis technique
RCA techniques (fishbone diagram, mind map, process analysis, scatter diagram)
Activity: Analyze the process, create a fishbone diagram, correlation vs causation

Validate the Root Cause(s)

Why validate?
From causal factors to root cause
RCA technique (interrelationship diagram)
Activity, Identify the primary driver of the problem
Root cause validation checklist

Turning Insight into Action

From Root cause to results
Recommend solutions
Document and communicate RCA findings
Activity: Prepare an RCA executive summary
RCA success tips
Activity: Commit to action

Who this is for

This class is designed for anyone looking to enhance their ability to solve recurring problems. With a variety of methods at your disposal, you’ll be able to uncover root causes, engage stakeholders, and bring in new perspectives. This results in more thorough analysis and better problem-solving outcomes.