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Business Process Management Foundations

  • 1 days
  • 0 upcoming dates
  • May qualify for CEU/PDU credit

Upcoming dates

No public dates scheduled right now

This class runs as a private cohort on dates that suit your team, at your site or delivered live online. Tell us roughly when and how many people, and we'll come back with dates and a total.

Private delivery is usually faster and works out better per seat once you're past four or five people.

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About this class

Business Process Management Foundations is not on the public schedule at the moment, and runs as a private cohort on dates you choose. Seats are $795 each over 1 day, courseware included. Tell us your dates and headcount and a quote comes back the same business day. Purchase orders welcome.

To maintain competitiveness in local and international markets, it is increasingly essential to formally manage your business processes. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding processes, the use and development of metrics to manage processes, and describes the roles needed to implement a business process management approach.

This course has been approved for 7 PDUs | 7 CDUs

What you'll be able to do

  • Learn an industry-standard BPM approach
  • Identify various models and modeling notations that can be used to help you analyze the process.
  • Understand how to apply three basic design optimization principles in designing improved processes.
  • Determine appropriate metrics for analyzing business processes that provide sufficient insights into process effectiveness.
  • List various process management technologies that can be used to manage business processes.

Course outline

Business Process Management (BPM) Overview

  • Terms and key concepts
  • BPM life cycle & framework
  • BPM critical success factors
  • Core BPM Roles

Business Process Modeling

  • Process modeling overview
  • Benefits of modeling
  • Common models

Business Process Analysis

  • Analysis steps
  • Tools & techniques to analyze processes
  • Value-added vs waste in process
  • Metrics and measures to analyze processes

Business Process Design

  • Introduction to process design principles
  • Process design principles
  • Business process improvement

Business Process Transformation Mgmt.

  • Process transformation
  • Models and stages of change
  • Overcoming resistance
  • Transformation tips

Business Process Performance Mgmt.

  • Case for monitoring processes
  • Business intelligence
  • BPM control plans
  • Metrics vs. measures

Who this is for

The course is for anyone who needs to understand the basics of managing processes in their organization through a practical, easy-to-use framework. This course aligns with ABPMP®’s Guide to the BPM Common Body of Knowledge (BPM CBOK ®) and is part of the Business Process Management (BPM) certificate program.

How reserving works. Your card is authorized, not charged. We confirm the seat with the training center, usually within one business day, and take payment only once it is held. If the class turns out to be full we release the authorization and you are not charged.

Request a quote

Tell us how many people and roughly when. We'll come back with dates, seat price, and a total by the end of the next business day.

Class Business Process Management Foundations

No obligation, and we don't add you to a mailing list.